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factura.com.do is Nubeteck SRL's Dominican platform for issuing e-CF to the DGII under Norma 01-2020. It covers all 10 e-CF types, withholdings, cancellation and reports 606, 607 and 608.

Create it yourself at /en/registro: you choose your workspace subdomain, verify your email and start on the Free plan. If you need help, write to ayuda@factura.com.do. Onboarding requires an active RNC, a valid tax digital certificate (which you can obtain through factura.com.do) and an e-NCF range authorized by the DGII in the Taxpayer Portal. The certificate expires after 12 months and renewal is billed annually as a separate charge: it is not included in any paid plan.

Yes. The DGII requires every e-CF to carry a digital signature using a tax certificate issued by a provider accredited by Indotel: Avansi (Viafirma) or Digifirma. factura.com.do guides you through procurement and renewal. The certificate expires after 12 months and renewal is NOT included in any paid plan; it is billed separately each year. See Digital certificate for details.

If you already have an RNC, an active digital certificate and authorized e-NCF sequences, onboarding and the first real issuance can be completed in 1 to 3 business days. If you need a certificate, add 5 to 10 business days from the provider.

Yes. Initial load of products, customers and vendors is done via REST API or through the platform forms; the implementation team supports you through the import. e-CF previously issued in another system are not transferred: they remain archived in the source system.

Traditional NCF (paper or pre-printed) are being phased out. While your e-CF mandatory date has not yet arrived, you can continue using them according to your calendar. After that date, only e-CF is valid. Check your calendar at /en/cumplimiento-dgii.

Not necessarily. factura.com.do integrates with your accounting system via API (Corporativo plan) or by exporting reports 606, 607 and 608 ready to upload to the DGII and reconcile in your ERP. Technical details at /en/integraciones.

You do not need one: there is a Free plan (RD$ 0, 5 e-CF per month, 1 user), with no card. Create your account at /en/registro and move to a paid plan when you need it.

It depends on your monthly e-CF volume: Free up to 5, Básico up to 30, PYME up to 1,500 and Corporativo up to 10,000. If you need more in a given month, you buy a top-up. Details at /en/#planes.

The DGII's free invoicer allows up to 150 e-CF per month in Dominican pesos only, with no API, no webhooks and no automatic withholdings. factura.com.do adds multi-currency, integrations, automatic withholdings and support. The free invoicer works for evaluating small volumes; switching makes sense when you grow or need to integrate.

It depends on your classification:

• Large nationals: mandatory from 15 May 2024.
• Large locals and medium-sized: from 15 May 2025.
• Small, micro and unclassified: extended deadline of 15 November 2026 (Executive Branch announcement, 6 May 2026).

Full details at /en/cumplimiento-dgii.

Three regulatory pillars:

• Law 32-23 — 16 May 2023, general electronic invoicing law.
• Decree 587-24 — 10 October 2024, implementing regulation.
• Norma General 01-2020 — technical standard defining the 10 e-CF types and the XML structure.

Art. 257 of the Tax Code allows fines of 5 to 30 public-sector minimum wages. The base is calculated on the current public-sector minimum wage (MAP Resolution), not the private-sector minimum wage.

After your mandatory date, only e-CF is valid. Paper invoices and pre-printed NCF lose their tax-support value. Cancelled e-CF are reported in the 608.

Yes. Art. 50 of the Tax Code requires keeping receipts for 10 years. factura.com.do stores signed XML files and graphic-representation PDFs with backup.

Sequences are requested in the DGII Taxpayer Portal (Tax Services → Tax Receipts → Request e-NCF). Ranges are assigned by e-CF type. factura.com.do consumes sequences automatically and alerts you when you are approaching the end of a range.

When there is a connectivity failure with the DGII (portal outage, local internet, etc.) you issue in contingency mode: the e-CF must carry the mandatory notice "e-CF emitido en modalidad de Contingencia" and you must submit it to the DGII within 72 hours of service restoration (Chapter IX of Decree 587-24, articles 35 to 38).

With e-CF active, reports 606 (purchases), 607 (sales) and 608 (cancelled) are pre-populated automatically from the Taxpayer Portal. You only validate and sign. factura.com.do exports the files in the DGII txt format if you prefer to review before uploading.

Yes. The report must still be filed even though the data comes from e-CF; with e-CF the difference is that the portal pre-fills it. The obligation is monthly, on the 15th of the following month.

Only if the amount exceeds RD$ 250,000 per receipt. Below that threshold it is reported in summary form in the 607. factura.com.do calculates the cutoff automatically.

Yes. REST API with X-Api-Key authentication, sandbox (testecf) and certification (certecf) environments in addition to production (ecf). It is available on the Corporativo plan. Full documentation at /en/integraciones.

From your account: Settings → API access. You create an application with a name and an expiry date, and copy the token. Each key is linked to the user who creates it. You can generate multiple keys for different systems and revoke each one individually.

Sandbox (testecf) is the development environment: no real submission to the DGII.

Certification (certecf) uses the DGII's real services in their test environment; this is where the DGII verifies before enabling production.

Production (ecf) issues real e-CF with tax effect.

Yes, on the Corporativo plan. We support 28 events: creation, update and deactivation of customers, products and suppliers; creation, update and cancellation of invoices, notes, expenses and quotes; and DGII status changes (approved, rejected, conditionally accepted, processing). Each webhook is configured with its URL, HTTP method and the headers your receiver needs.

This feature will be available soon. For now, you must ensure your endpoint responds with 2xx; events without acknowledgement are not automatically redelivered.

This feature will be available soon. We recommend validating by source IP and using the authentication header you define in the webhook subscription (for example, a shared secret in X-Webhook-Secret).

This feature will be available soon with published limits. Today we operate on a fair-use basis; contact us if you need sustained high volume.

We do not distribute an official SDK or a downloadable client. The API is REST with JSON and X-Api-Key authentication, so any HTTP client can consume it. The reference is at /en/desarrolladores.

We do not have pre-packaged native connectors. Integration is built on the REST API and webhooks, available on the Corporativo plan. We have documented integration cases for SAP, Odoo, SAP Business One and NetSuite with a typical effort of 1 to 3 sprints depending on flow complexity.

If the submission to the DGII fails (5xx error or timeout), the receipt is marked with the returned error and is not retried automatically: check the reason, correct it and issue again. If the DGII receives it, it stays processing and the platform checks its status in the background; listen to the status-change webhook to know when it is accepted or rejected.

Settings → 2FA authentication. We support TOTP (Google Authenticator, Authy, 1Password, Microsoft Authenticator). You generate single-use backup codes on activation; store them in a safe place.

Use one of your backup codes. If you have also lost those, contact support with identity verification: the account holder's ID card and the company's authorized signature.

Each user is invited by email and receives one of two roles: administrator (manages settings, users and catalogs) or user (issuance and lookups). Configured from Settings → User management.

No. Each account belongs to a single company (one RNC), with its own subdomain. If you manage several companies, each one needs its own account.

Yes. You register your company's branches with their address. e-NCF sequences belong to the company, not to each branch: all branches share the same numbering per receipt type.

Immediately change your password and revoke active API Keys (Settings → API access). Contact support to review account activity and coordinate next steps.

Yes. Passwords must have at least 8 characters.

Yes, on the Corporativo plan. An administrator configures external sign-in providers compatible with OpenID Connect (OIDC) from the account settings.